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HomePlan |  |
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InHome (Wellington, Kapiti, Christchurch) | |
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PhoneLine is not available in all areas or in TelstraClear cabled areas. TelstraClear reserves the right not to provide PhoneLine to customers who do not currently have a home line rental with either TelstraClear or another provider.
TelstraClear Residential Terms and Conditions apply.
PhoneLine Terms and Conditions
If you have chosen to transfer your line(s) to TelstraClear, from another service provider, you are also authorising us to transfer all associated services - that can be transferred to TelstraClear - to TelstraClear, including your direct dial calling. If you move your calling to another provider, we may charge you an additional $5 per month for line rental.
Package pricing may vary in different geographical locations.
Installation and/or connection charges may apply to phone line and additional connections.
Additional phone lines are not available in all areas. PhoneLine pricing may vary in different geographical locations.
Wiring maintenance is an optional service. If you are a new PhoneLine customer, TelstraClear will provide you with this service unless you inform us otherwise. You need to have had this service for 30 days before your fault is covered.
Your PhoneLine discount is calculated monthly based on your previous month's calling with us (excludes directory assistance, special number calls and calls with other service providers) and cannot be carried over to a future month.
The discount (if any) on your first month's line rental will be calculated on your calling spend with us from the time your line is activated with us, until your first bill with us for line rental services.
If you have more than one line with us, your PhoneLine discount (if any) will apply to one line only per account.
TelstraClear requires 30 days notice of cancellation of PhoneLine Features. This means the fixed monthly charges will continue to apply for 30 days after the date you cancel your service, even if it is disconnected within that period.
