TelstraClear has won Best ISP the past two years. Here's some of the reasons why our customers voted for us as Best ISP.
- Products
- We don’t slow you down »
- We never slow you to dial-up speeds and all of our HomePlan Broadband packages give you maximum speed broadband as standard.
- Constantly improving »
- We took customer feedback into account when designing our new HomePlan packages, making sure we had a wider range of usage packs to choose from. We’ve also recently improved speeds and usage on three of our InHome broadband plans.
- SPAM Protection »
- We take the responsibility of controlling SPAM for our customers very seriously. Way back in 2003 we invested in world standard anti-spam software. We continue to update our list of spammers hourly, so our customers are virtually SPAM free.
- Keep track of your usage »
- We keep you well informed about your broadband usage, with email notifications when you are reaching your limit and a great looking usage meter you can check up on at any time.
- Choose your speed, choose your usage »
- Our innovative, great value HomePlan packages let you to choose the speed and usage to suit you.
- Everything on one bill »
- All your home communication needs, all on one bill - phone line, calling, mobile and Internet.
- Technology
- Superior Broadband »
- TelstraClear has New Zealand's only fibre-enabled cable broadband network with InHome in Wellington and Christchurch.
- Local Loop Unbundling »
- TelstraClear have spent tens of millions on unbundling exchanges around the country, underscoring our determination to bring real competition to New Zealand. TelstraClear now have the most unbundled exchanges in New Zealand.
- Leaders in the technology
sphere »
- TelstraClear was New Zealand's first Telepresence provider and has a blisteringly fast Next IP network.
- Community
- Giving back to the community »
- TelstraClear are long term sponsors of a number of worthy charities and cultural organisations, including LifeLine, Te Papa and The Christchurch Arts Festival.
- Protecting children »
- We worked with the Department of Internal Affairs to trial filtering access to child sex abuse sites.
- Anti cyberbullying »
- TelstraClear has launched a programme to assist parents in ensuring their children are less vulnerable while online; educating parents about cyber bullying and how to avoid it.
- Extras
- Rewarding our customers »
- Only TelstraClear rewards customers for being customers. Over the past four years we’ve given away over 2,700 prizes to customers, ranging from cars to $25,000 home makeovers to digital cameras and magazine subscriptions. View our latest rewards here.
- Customer Satisfaction »
- A recent survey held by Consumer found that our customers are happier than most.
- Unmetered surfing »
- Only TelstraClear offers unmetered surfing on Trade Me, Ziln, on3network and Clearnet videos.
- Games galore »
- Clearnet games - game servers, forums, reviews, news and videos.
- VIP Programme »
- All our customers with phone line qualify as TelstraClear VIPs, enjoying discounted VIP pricing on almost everything at the TelstraClear Online Shop.