Terms and Conditions

Terms and Conditions for TelstraClear products and services signed up before 1 April 2013.

Vodafone Fixed Limited trading as TelstraClear (TelstraClear) has now merged with Vodafone New Zealand Limited (Vodafone). Vodafone has assumed all the rights and obligations of TelstraClear. These Terms and Conditions apply to products and services signed up with TelstraClear before 1 April 2013. After that date visit www.vodafone.co.nz for information on products and services and terms and conditions.

 

Residential

Residential Terms & Conditions
Terms and conditions for residential services and products.
Big Back Yard Terms & Conditions
Terms and conditions for Big Back Yard.
Dial Up Terms & Conditions
Terms and conditions for dial up services.
 
HomePlan™ Terms & Conditions
Terms and conditions specific to HomePlan™
InHome Terms & Conditions
Terms and conditions for InHome residential services and products.
Internet Services Terms & Conditions
Standard terms for Internet Services.
 
Internet Security Terms & Conditions
Terms and conditions for Internet Security.
PDQ Broadband Terms & Conditions
Terms and conditions for PDQ Broadband services.
HomePlan™ Broadband Terms & Conditions
Terms and conditions for HomePlan Broadband services.
 
HomePlan™ Fibre Terms & Conditions
Terms and conditions for HomePlan Fibre.
Residential Mobile Terms & Conditions
Terms and conditions for residential mobile 3G/GSM services.
Residential Toll Calling Terms & Conditions
Terms and conditions for residential toll calling services.
 
Residential UFB Terms & Conditions
Additional terms and conditions that apply to services provided over the Ultra-Fast Broadband ("UFB") Network.
 
 
 

Business

Business Terms & Conditions
Terms and conditions for business services and products.
BizMobile GSM/3G and GSM/3G Mobile Services
Terms and conditions for BizMobile GSM/3G and GSM/3G Mobile services.
Business Internet Terms and Conditions
Terms and conditions for business internet services and products.
 
Business Service Level Agreement
Service Level Agreement.
Online Call Reporting - Daily Terms and Conditions
Terms and conditions for use of Online Call Reporting - Daily.
Online Call Reporting - Monthly Terms and Conditions
Terms and conditions for use of Online Call Reporting - Monthly.
 
BizComplete Terms and Conditions
Full terms and conditions for BizComplete.
 

Service Descriptions

BizComplete
BizBasic
BizBroadband and BizNet
BizLine
BizMobile (GSM/3G)
BizMobile (CDMA)
IP Clarity
IP Connect
IP FeatureLine
IP Gateway
TollFree Services
 
 
 

Other

Prepaid Calling Cards Terms and Conditions
Refer to www.prepaidcards.co.nz for more information and terms and conditions.
Clearnet Acceptable Use Policy
Clearnet acceptable use policy and abuse procedures.
Domain Names
Terms and conditions for Domain Name hosting services.
 
Privacy Statement
Privacy statment.
Support Policy
Support policy for Clearnet related services.
Website Terms and Conditions
Terms and conditions for use of this website.
 
 
 
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