Vodafone New Zealand - Customer Zone

Weâ€™ve designed customer zone to help you get the most out of our products and services. You can use the customer zone to access email, your bill and to get help on existing products.

If you're looking to upgrade an existing product or to purchase a new service then please
visit us at Vodafone personal for residential users or Vodafone business to discover more
about our range of leading business products.

My Profile
My Profile is a secure, personalised area of our website that lets you easily manage all of your Vodafone account(s) and services in one place, whenever you want to.

Business
Access accounts and billing information and Online Call Reporting (OCR).

Residential
Access tools like Internet Usage Meters.

Clearnet
Access your Clearnet WebMail Inbox, Clearnet Internet Usage Meters, and change details relating to your Clearnet account(s).

Paradise
Access your Paradise WebMail Inbox. Log in to access Paradise Internet Usage Meters, and change details relating to your Paradise account(s).

Payment and billing
Understand more about your bills. View your bills for the past three months online, and pay a bill online.

Customer Services
Access Online Help relating to our products and services. Learn about our Customer Complaints process.

Service information
Get updates on our Service Status and review historical information about service issues, including tips on how to resolve problems.

Internet Usage Meters
Our Internet Usage Meters allow you to regularly check and monitor your Internet usage.

My Profile

Service Status

Find out more

Security Alerts

Find details of any known internet security issues such as hoax emails and software vulnerabilities.

View Alerts

Need help

Visit our help section or ask a question