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If I am already a TelstraClear CDMA mobile customer, can I change to the new GSM/3G service?
This may be possible now, or once your CDMA mobile contract expires. Please contact your TelstraClear Account Manager in the first instance, or call our Customer Care team on 0508 555 500.
Can I stay on CDMA?
Yes, until the CDMA network is de-commissioned by Telecom. Telecom has publicly committed to run and support a CDMA/EVDO network until 2012, so existing customers can continue to use the CDMA service until the network is closed at which time they will need to change to the new GSM/3G mobile service. All new customers will be on the GSM/3G service.
Will I have to change numbers to join TelstraClear, or switch from CDMA to GSM?
No you won’t have to change your number. Number portability means you can change your mobile provider without changing your number.
What is your coverage like?
The GSM/3G network has a network coverage of 97% of the NZ population. Check the coverage in your area here.
What about roaming?
Please refer to the Roaming FAQ’s here.
Want more information?
TelstraClear's Standard Business Terms and BizMobile GSM/3G and GSM/3G Mobile Services apply.
