How to read the maps
These maps are intended as a guide only to show TelstraClear’s Mobile coverage and Mobile Broadband coverage areas as of December 2007.
There may be some variation to the TelstraClear services available via the core, wide area, fringe and marine coverage areas depicted on the coverage maps. A number of factors cause this variation, including your height above sea level, building construction when indoors, local geography and buildings that may interfere with service, environmental conditions and network capacity issues and demand for service.
Maps
Legend
TelstraClear Mobile Broadband Coverage
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Core Coverage
Voice calling and nationwide mobile data primary coverage as above. When connected on a Mobile Broadband-capable device mobile data cellsite download speeds will typically average 800kbps, and cellsite upload speeds will typically average 300kbps* (*requires a Mobile Broadband rev a data card in a Mobile Broadband coverage area). |
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Wide Area Coverage
Voice calling and nationwide mobile data secondary coverage as above. Plus when connected on a Mobile Broadband-capable device, wide area coverage conditions may result in moderate rates; lower than the data throughputs in core Mobile Broadband areas.
To maintain your connection and maximize data speed your device may switch from Mobile Broadband to TelstraClear’s nationwide mobile data network where Broadband service is poor. |
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TelstraClear Mobile Coverage - Voice & Nationwide Mobile Data
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Core Coverage
Areas in which you will generally receive good service. You should be able to use your handheld TelstraClear mobile phone, smartphone or data card, even indoors or in builtup areas in most instances. Mobile data upload and download speeds typically average 40-80Kbps, with peak download speeds of up to 153kbps. |
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Wide Area Coverage
Areas where a moderate level of service may exist. In these areas it is generally better to use your handheld TelstraClear mobile phone, smartphone or data card outdoors with your aerial fully extended for best performance, although service is generally available inside cars in this area. Mobile data speed is generally more moderate in wide area coverage. |
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Fringe Coverage
Areas where a lesser service is likely to exist. In these areas it is generally necessary to use your handheld TelstraClear mobile phone, smartphone or data card outdoors with your aerial fully extended to obtain service. Mobile data speed is generally similar to dial up rates only in fringe areas. |
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Marine Coverage - Mobile Coverage on our coastal waters*
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Recreational Marine Coverage*
Areas where a TelstraClear mobile phone used on a recreational vessel will generally obtain service. |
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Wide Area Marine Coverage*
Areas where a TelstraClear mobile phone used on deck will generally obtain service. |
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Extended Marine Coverage*
Areas where a TelstraClear mobile phone or modem directly connected to a fixed external aerial mounted clear of superstructure will generally obtain service. |
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* For your own safety please comply with Marine New Zealand Standards and carry marine
VHF as your primary means of communications.
Important information about coverage
- To use your mobile phone you must be within a mobile phone coverage area, ie in an area which receives a mobile phone radio signal. Most mobile phones have a display on screen which indicates the strength of the signal when making or receiving calls.
- To get the best out of your mobile phone always ensure that the aerial of your phone, if it has one, is fully extended and that the battery is fully charged.
- External antennas, where available, are a very effective way of improving coverage and data throughput rates.
- As with any mobile phone network, you will find pockets of coverage extending well beyond the coverage areas shown on the maps. Also in some instances you may find small patches where the signal is minimized due to features such as hills, valleys, trees, tunnels or buildings which may interfere with service.
- We regularly increase capacity in areas where populations swell during holiday seasons and for special occasions such as sports events, field days and food festivals.
- We do this using transportable mobile sites and by installing temporary extra capacity into existing sites
- If you have any queries or comments about coverage please contact your TelstraClear Account Manager or call the TelstraClear Customer Care team on 0508 555 500.
Want more information?
Note: To continue receiving BizMobile, you need to keep your fixed access lines and calling with TelstraClear. Data used in each data session will be charged against your data plan allowance in whole 10KB packets, with part packets rounded up. Megabyte usage is based on the amount of data transferred (both uploading and downloading). If your BizMobile Data or Group Data plan includes any bundled megabytes, and you do not use all of your bundle of megabytes in any month the unused megabytes at the end of the month cannot be carried forward or redeemed. All mobile to land (national and international) and mobile to mobile calls made within New Zealand are calculated to the nearest second at 1/60th the appropriate per minute rate, then rounded up to the nearest cent. There is a one minute minimum charge for all calls. All international roaming calls, operator assisted calls and calls to 0900 numbers are charged on a minute plus minute basis. If you are on a 12-month or 24-month contract term and terminate the service before the end of that term then you will be liable for early termination charges, which may include a pro-rata’d refund of any device rebate. TelstraClear's Mobile Services and BizMobile Terms and Conditions apply.
